Professional misconduct, incompetence, or a breach of the Code of Ethics by an OACETT member are grounds for a complaint against that member. Any member of the public, a member of OACETT, or the OACETT Registrar may file a complaint against an OACETT member.
OACETT encourages complainants to attempt to resolve the issue by speaking to the OACETT member before launching a complaint. Once a complaint is filed it is reviewed by the Registrar and a copy is sent to the member within 15 days. The member then has 30 days to respond to the complaint. After those 30 days have elapsed, the complaint is reviewed by a complaints committee.
After the committee has conferred, they may return with the following recommendations.
To learn more about the complaints and discipline procedure or to launch a complaint, please email registrar@oacett.org.